Privacy Policy
Sure Bet Media LLC — ReferralStream
Effective date: November 2026

Who we are

Sure Bet Media LLC (“Sure Bet Media,” “we,” “us,” or “our”) operates the ReferralStream website at referralstream.ai and related booking and contact forms. ReferralStream is an AI-enhanced digital referral system we set up and help run for local businesses, using tools that include ReferralNow for referral campaigns.

Business contact
Sure Bet Media LLC
PO Box 6
7825 Lithia Pinecrest Road
Lithia, Florida 33547
Email: [email protected]
Telephone: +1 850-852-1507
Website: https://referralstream.ai

Scope

This Privacy Policy describes how we collect, use, share, and protect personal information when you visit referralstream.ai, submit a form, book a walkthrough, email or text us, or become a ReferralStream client. It applies to US visitors and clients, including Florida. It does not cover third-party sites we link to, or products you buy directly from other vendors under their own terms.

What we collect

Depending on how you interact with us, we may collect:

Information you provide

  • First name

  • Email address

  • Business name

  • Phone number (optional on our opt-in / booking forms; required only if you choose to give it)

  • Messages you send us (email, SMS, form notes, calendar notes)

  • Consent choices (for example, checking a box that you agree to receive email and, if you provided a phone number, SMS)

  • For clients: information needed to set up and run your referral campaign (for example, offer wording you approve, brand assets you supply, staff contacts you designate, and campaign configuration)

Information collected automatically

  • Device and browser type, approximate location derived from IP, pages viewed, referring URL, and similar technical data

  • Cookies and similar technologies used for site function, preferences, and (if enabled later) analytics or advertising measurement

We do not intentionally collect sensitive categories of data (such as Social Security numbers, payment card numbers on the website form, or health information) through the ReferralStream marketing site. Payment details for invoices are handled by our payment processor (see Processors below), not stored by us on the marketing form.

Why we collect it

We use personal information to:

  • Respond to inquiries and book 15-minute ReferralStream walkthroughs

  • Send service-related email (and SMS only if you provided a number and consented) about ReferralStream, appointments, and account/support matters

  • Set up and operate your ReferralStream campaign (AI-assisted planning and draft copy with human review; you approve copy before use)

  • Invoice and process payments through our billing provider

  • Improve the website and our services, troubleshoot, and maintain security

  • Comply with law, enforce our Terms, and protect rights and safety

We do not sell your personal information.

Processors and service providers

We use trusted vendors to operate ReferralStream. They process data on our behalf under their own privacy terms:

RoleProvider (as used for ReferralStream)Typical dataForms, CRM, calendar, email/SMS deliveryHighLevel / LeadConnectorName, email, phone, business, consent, booking details, message logsReferral campaign platformReferralNowCampaign configuration, referral tracking data, client/workspace data needed to run the programInvoicing and paymentsWhopBilling contact info, invoice and payment status; card/payment data handled by Whop and its payment processors

We may also use ordinary hosting, analytics, email, and security tools. We share only what is needed for those purposes. We do not sell personal information to data brokers.

If you become a client, some campaign pages or links may live on go.referralstream.ai (ReferralNow). Activity on those pages is also subject to ReferralNow’s practices and this policy as it relates to data we control.

Cookies and analytics

Our site may use cookies or similar technologies that are:

  • Necessary for the site and forms to work

  • Preference / functional (for example, remembering a setting)

  • Analytics or measurement (if and when enabled) to understand traffic in aggregate

You can control cookies through your browser settings. Blocking some cookies may break form or booking features. We describe analytics generically here; specific tools may change.

Email and SMS (CAN-SPAM / TCPA-style practices)

Email. Commercial emails include identification of Sure Bet Media, a physical postal address, and a way to unsubscribe. You can opt out of marketing email anytime via the unsubscribe link or by emailing [email protected]. Transactional or service messages (for example, booking confirmations) may still be sent when needed.

SMS / text. If you provide a phone number and consent, we may send SMS about ReferralStream (for example, walkthrough reminders or service updates). Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS; reply HELP for help. Consent to receive SMS is not a condition of purchasing ReferralStream. We will not text you for marketing unless you opted in; optional phone on the form is used for SMS only with your consent.

Retention

We keep personal information only as long as needed for the purposes above, including:

  • Lead / inquiry records: while you remain a prospect and for a reasonable period afterward for follow-up and records

  • Client records: for the life of the engagement and as needed for accounting, tax, dispute, and legal retention

  • Consent and opt-out records: as needed to demonstrate compliance

We then delete or de-identify data when retention is no longer needed, subject to backups and legal holds.

Your rights and choices

Depending on applicable US / Florida law and our practices, you may:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information (subject to legal retention needs)

  • Opt out of marketing email (unsubscribe) and SMS (STOP)

  • Withdraw consent where processing is based on consent (without affecting prior lawful processing)

To exercise these rights, email [email protected] or write to the postal address above. We may need to verify your request. We will not discriminate against you for exercising privacy rights we recognize.

California / other state privacy notices: If you are a resident of a state with additional privacy rights, contact us at [email protected] and we will respond consistent with applicable law. We do not sell personal information.

Children

ReferralStream is directed to business owners and operators, not to children. We do not knowingly collect personal information from anyone under 18 (or under 13 where COPPA applies). If you believe a child provided information, contact [email protected] and we will delete it promptly.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to a small business (access controls, vendor security practices, and careful handling of client credentials). No method of transmission or storage is 100% secure. Please use strong unique passwords for any portals we provide and notify us of suspected unauthorized access.

Third-party links

Our site may link to third parties (for example, booking widgets, ReferralNow pages, or Whop checkout). Their privacy practices are their own. Review their policies before submitting information there.

Changes

We may update this Privacy Policy from time to time. The “Effective date” will change when we post a revision. Material changes will be posted on this page; continued use of the site after posting means you accept the updated policy, to the extent permitted by law. For clients under active Terms, we may also notify you by email when required.

Contact

Questions about this Privacy Policy or our data practices:
Sure Bet Media LLC
PO Box 6, 7825 Lithia Pinecrest Road, Lithia, Florida 33547
Email: [email protected]
Telephone: +1 850-852-1507